Saturday, 29 January 2011

Cuts at a Cost to Peoples Health

I have to say I don't agree with everything David Cameron and his puppet government are saying and doing, in fact, I think that these people, many of whom have been brought up in a privileged way and have never had to struggle to make ends meet are completely out of touch with the ordinary people.

Last night, well really early this morning, my mobile which is always next to my bed went off. It was a call from  my night staff, 'Bert has fallen, and cut his head open,' 

'OK', I sighed, 'I shall come out' I have had to put a rule in place that I am called before any ambulance is called because there was a complaint that my Nepalese night staff cannot be understood by the ambulance call centre which had resulted in an adult protection alert by a ambulance crew attending in the past, unfounded but costing us a lot of money and me having to put very strong policies in place. My Nepalese night staff is brilliant, I couldn't ask for a more caring or more conscientiousness member of staff to be on at night.

So on went my clothes and off I went back to the home. Bert had got out of bed to go to the toilet and had got his foot tangled in a blanket and had fallen with hell of a bang. My night staff had done everything right, staunching the flow of blood by direct pressure, and had it almost completely under control. I took one look and called the ambulance as he had a deep cut about two inches long on the right hand side of his forehead. They came quickly and as I thought Bert was taken to hospital for treatment. I was told by the ambulance crew that they would not be able to transport him back when he was finished.

So back to bed for about two hours of broken sleep (ha ha) waiting for my mobile to go off again, which it did at about 4am. I went and got Bert and returned him back to the home, but gave up going back to bed myself as I know that as I normally do I will be back in work this morning as I have another resident who is 103 today and I have a cake on order, I want to make sure everything is arranged for this afternoon.

I can't believe that the ambulance cannot transport people back from hospital,which they did in the very recent past. There has been no communication by any official about this sudden change, so people like me who actually really care about elderly residents have to continually put ourselves out. My gripe about this is that for at least the past three weeks I haven't had one full day off. I have worked on average 10 - 11 hours Monday - Friday, been into work for up to three hours on Saturday, and receive phone calls or text messages from staff about being too sick to come into work, even though I am the oldest member of staff and I haven't had a day off sick for 13 months, and I have been on call for the majority of that time.

This government, no all politicians are completely out of touch, and some are still fiddling their expenses, others trying to find loopholes to abuse, and more complaining about how unfair the expenses system now is, but they are the ones who have abused the system, and they get paid a damn sight more than me or nurses, or carers, who continually work flat out to help others whilst these people tell us how hard they work on our behalf and they deserve everything they get - WHY?

Bercow to me is a complete biased fool led by his mouthy wife. Cameron, Clegg, Miliband, Balls, Harman, Cable and everyone else seems to be so far removed from what is really being felt by ordinary people, that they might as well be governing another country, on another planet, in another galaxy. I know we have to cut back, but politicians led us into this depression, but it is the ordinary person who hurts the most, whilst these silver spoon millionaires walk around almost telling us how good we have got it. GET REAL!!

Monday, 17 January 2011

At Last - Just Deserves For An Extremely Moral Less Man

I am sure the press will not want to miss this event and I am sure that they will soon be able to publish the name of the person I have been blogging about for at least the past year and finally his just deserves have been delivered to him, but before we go into the details of what has happened here is yet another warning to anyone who wants to work for this b'stard.

Today I found out that his staff in one home were having to work without even the most basic Personal Protective Equipment namely gloves. What makes this even more ironic is that this home has just completed Infection Control Training, I wonder what CQC and Health and Safety would say if they were informed? Maybe a quick telephone call should be made to them, after all it is important that both staff and residents should be protected, in particular as in dementia homes double incontinence is not unusual.

Not only that though, they do not even have any paper towels to dry their hands on, what a way to run a care home. The owner has had plans to become a millionaire care home magnate, what he really is is a woman abuser, a careless, moral less, stupid liar who will at the drop of a hat employ solicitors to protect his 'Good' name. The sooner this man is publicly humiliated the better, the only person I feel sorry for is his daughter as she will soon learn in the most cruel way really what her parents are like. Yes I have included his wife as she has covered up and tried to clean up and disguise what her husband has done and become.

Thursday, 16 December 2010

Has He Been Banned?

That wonderful ex-employer of mine who is such a nasty human being, who I have named Dog Breath (becuause of his foul breath) hasn't been seen in the Eastbourne home for quite a while now, instead his wife is doing the visits.

I actually wonder why his wife (Mrs Dog Breath)has stood by him after having had her world fall through the floor when hearing about what her husband was accused of, but then she is cut from the same cloth. No morals, no interest in any one other than herself, unfair, a liar and totally delusional.

It makes you wonder have things finally caught up with him? The case that has been brought against him is still ongoing, because the slimy toad is wriggling at every turn, telling lies, but getting caught out. Still the judge seems to have his measure as she isn't leaving any room for him to lodge an appeal over some slight mishandling, so she has afforded him yet another stay of execution. I just feel so sorry for the person who is still waiting for justice as this nasty, slimy creep still tries to squirm his way out of trouble.

The home itself is failing to hold onto staff still, and the reports going around are of a very unhappy home with staffing issues, mainly because good staff now avoid this home like the plague. One resident managed to fall down the stairs and survived, what I have been informed, was a broken neck. This was a lovely resident always chatting, now in pain and apparently just sitting in the lounge without saying much apart form appearing to be in pain, which is heart wrenching for those who are still there and knew her before.

I still haven't heard anybody from the Social Services have a good word to say about the home or its owners, and the word is that they are trying to wind up the company, it is thought as both the company and Mr Dog Breath were being taken to court over the accusations. I heard that when informed of this the judge turned to Mr. Dog Breath and said it wasn't just about the company, but about him so he would still be liable.

Next instalment when I get enough news to pass on.

Saturday, 6 November 2010

Saw an Advert Today

Well Mr Dog Breath is running out of carers in his home in Eastbourne. Great big advert in the Friday Ad, but the homes name wasn't mentioned, could it be because if the home is named there would be little or no response to the advert, well at least from the best carers?

I would have loved to have run an advert next to it saying.

"If you get a job in this home expect to be abused and used, and when you decide you have had enough and want to leave, expect your final pay packet to be raided so this evil home owner can claw back every penny for himself, Oh and if you're female, WATCH OUT!"

Unfortunately don't think the Friday Ad would that though.

On a more upbeat note my home now has 18 residents and had 3 emergency admissions in under a week, came through Adult Protection Investigation with flying colours (see this link) and I am helping another home owner find a good manager.

Mr Dog Breath doesn't know what he lost when he messed with me!!

Lastly Mr Dog Breath was on Facebook, left him open to get reminders from me about new Blogs about him and his business, he has suddenly disappeared, I am so upset (Ha Ha Ha) mind you he only had about three friends and one of those was his daughter!

Wednesday, 3 November 2010

Double Standards by an Ambulance Crew!

Last Thursday 28th October my night staff rang me and left a message on my answerphone to say that she was ringing 999 to call an ambulance as one of my residents had asked for an ambulance to be called as she was in so much pain, and had used the words, ‘I’m dying’. The call to my phone was at 5.51am, before 6am I rang her back and after a very brief discussion I was handed over to the attending ambulance crew.

I gave this crew member full information including what I knew to be wrong with this resident, (Chronic constipation), the fact that we had called the GP the day before and requested a home visit, which was refused! And that I was taking her to a hospital appointment later that morning.

I thought that that would be the end of it, but boy was I wrong!!!

This ambulance crew member despite talking to me, the manager, decided to call Social Services and place an adult protection alert. When I found out I was furious, a few simple questions and everything could have been made clear, but this spineless individual decided to let others do his work for him, and when the investigation took place I found out what the complaint involved and I was even more angry and made it known to the investigating officer.

It appears that they thought that my night staff didn’t have good enough spoken English for them!! Yet she communicates with the staff including accurate handovers, and the residents and they can all understand her. I also found out that it was stated that the residents toilet door was broken and there was no toilet roll in the toilet and they had concerns about this residents living conditions.

As I said earlier whilst he had me on the phone a few well placed questions would have sorted all this out. My night staff can make decisions and acted appropriately, she made the correct legible entry in the day notes and contacted the on call phone. Whereas the ambulance crew did nothing, here was a lady with chronic constipation who had only recently been released from hospital, and they walked away.

This resident has mental capacity although some short term memory loss, but knows when she is in pain. She also has mental health problems and cleaning here room to the homes satisfaction has to be organised with military precision, getting her agreement in writing with day and date, even then she is resistant, this is all well recorded. Also whenever she is admitted to hospital her room is cleaned as quickly and as thoroughly as possible including washing all her clothes.

Her toilet door wasn’t broken as reported and there was toilet paper in the toilet, but the toilet roll holder was broken (now replaced) as most people know that the elderly will use anything to help themselves get up, even if there is a grab rail in place, and by its very nature of where it is placed, a toilet roll holder is a handy aid to get up!

I was able to show the investigating officer, daily notes, GP proforma, Care Plans, Risk Assessments, Night staff file, New Emergency file if ambulance has to be called, Training matrix, letters to residents solicitor, hospital transfer letters. Copies of many of these were taken and it was obvious that our audit trail was very complete, I was asked to complete a risk assessment for this residents health and this was done within the next 24 hours and the emergency file was completely updated and improved.

Why am I complaining so bitterly?

I saw this as a moral-less, spineless attack on my night staff, almost racial discrimination, also an attack on the home, in particular as the crew member who I believe made the complaint actually spoke to the manager of the home (me) and raised no concerns at the time, but had to do it in such a way that resources have been squandered, in particular as the home has just had three emergency admissions and I have been deflected away from writing the care plans for these people.

It seems to me that certain ambulance crew members see themselves as judge and jury without full knowledge, are not prepared to ask questions before acting like a bull in a china shop, but they can walk away from an elderly vulnerable resident in pain, without taking any action and get away scot free.

There are real double standards here, but bet if I made a complaint to the ambulance service now, it would be seen as getting revenge rather than trying to ensure that my residents get fair treatment and the home is dealt with in a fair and unbiased manner including its staff.

Tuesday, 2 November 2010

Another Titbit About He Who Must Not Be Named

I heard yesterday that the solicitors he employed to help him with defending his case that K**** has brought against him has suddenly hit a brick wall.

It appears that his solicitors Cohen's have pulled out of representing him. Knowing how difficult he is to deal with I can understand this and sympathise with the solicitors as this man never sees himself as being in the wrong or even capable of being wrong.

I must say when I got the news the reply text was, "Ha Ha Ha".

Hopefully he has shot himself in the foot and he will lose this case and it will lead to his demise.

I have also had to complain to CQC about this company as I have sent two reference requests to them and haven't even had an acknowledgement, but they insist on getting references themselves, he does like double standards and his wife is no better.

Saturday, 23 October 2010

Revenge is Sweet

Things for my previous employer are going from bad to worse, and no one feels any sympathy for him!

Poor Leah had her check cancelled by him before it could be cleared, I heard today (26/10/10) that she finally did get paid, but only after she had to suffer at his hands again.

K**** is winning her case against this evil man, to the extent that his offers went up from a laughable amount to £18,00 in two jumps, but now he knows he will lose and could find himself on the sex offenders register, not only that but I am waiting to talk to CQC about him and his lack of action in a certain area.

I wonder if his daughter knows what a thoroughly nasty man her father is, and that he is at risk of being placed on the sex offenders register, has been thoroughly investigated by the police who have suspicions of further dubious dealings from this person?

Me I am smiling all over my face, and mainly thanks to a phone call from K**** last night with the latest episode, and an article today by Janet Street-Porter about revenge and how sweet it really is, had me laughing and of course I couldn't help but make a comment about this previous employer and the way revenge is being played out, it may be coming via a third party, but many people are enjoying the terrible situation he now finds himself in.

One of the most interesting items to emerge from this is something that has now disappeared from the net, but originally you could Google 6328 / name of the company, (I still have to be careful or else he sets his dogs on me) and what you found was that it led you to the HM courts site which had this man's company listed as an application to be wound up. It appears this has been withdrawn, but it is all being followed by closely by many people, mainly ex-employees who have and axe to grind over his treatment of them. It is believed that this was a ploy to try and show that he had no money and was in dire straits, but what he doesn't know is that his web site with yet another business is still available to all and it is his name and reunion. Mind you the pictures of the apartment make it look like a tarts boudoir!, but that just shows how common he is.

I am sure that with all the information that can be readily gathered from the net alone (I have saved this site in case it gets removed!!) that K**** should be able to achieve a reasonable settlement for what she has had to put up with.

I did a search on the CQC website today just for the address of one of his homes locally and it doesn't show at all, that means that prospective clients will not be able to find this home either which will mean an advertising chance gone astray and hopefully a lack of prospective residents.

Finally just on a personal note, his breath hasn't improved apparently, it still smells as if he shits through his mouth, but then he is good at Bullshit so maybe it is just all coming out.