Update 1 on The Chase

Christmas went very well at the Chase considering that it was a rush job to get it organised, at least next year I will have more time to plan out menu’s and to make it really nice for the residents.

The owner spoke to CQC (inspectors)yesterday as the local area manager had written to him, he explained that I had taken up position and was told, ‘You have a good manager in place and we may come to see how you have progressed within 6 months.’

This is excellent news for several reasons:

1. I left my last employment on a low, something that I hadn’t planned, but unfortunately it turned very ugly.

2. Both my new employer and myself feel that The Chase will receive a good rating on the next inspection.

3. We also feel that we could well be on the way to an excellent rating as already the training has started with me delivering Medication Awareness yesterday and supervisions have been organised to start next week.

4. Residents files are now approximately half completed with review dates already planned.

The owner has accepted my idea for increasing the awareness of the home, one which had been completely dismissed by my previous employer, but we have since found out that at least one senior member of the local RCHA uses this, and her home is full with a waiting list, so we have high hopes that the home will receive good publicity and we will start to fill.

The staff group are coming together and are starting to function as a team with the new seniors starting to find their feet with assistance from me. For the first time in a year I feel comfortable and relaxed even though I am working on average 10 – 11 hours every day, being genuinely appreciated makes a vast amount of difference and that cannot be taught it has to be natural and come from the heart, some people who may read this should take note.